Shipping Policy – Tentai Books
At Tentai Books editorial, we strive to ensure fast and efficient shipping of our books to all of our customers. To do this, we use a wide range of shipping services, including postal mail, couriers, and other options as necessary.
The estimated delivery time for the Peninsula, the Balearic Islands, the Canary Islands, Ceuta, and Melilla is between 2 and 14 business days. However, due to unforeseen circumstances such as problems with the carrier or delivery difficulties, these times may vary. If the package has not been delivered after this time, we will try to locate it and, if necessary, claim the shipment from the carrier. However, if the package cannot be located, TentaI Books editorial will refund the amount paid to the recipient and will not be responsible in any way.
Shipping Costs – Tentai Books
Shipping costs are based on the weight of the books and the destination and may vary based on each order. If shipping costs vary significantly, we will inform the customer by email and give them the option to cancel the order at no additional cost. If the shipment has to be repeated due to the user’s data being incorrect, inaccurate, incomplete, or false, the new shipping costs will be the responsibility of the user.
It is important to note that Tentai Books editorial will not be responsible if delivery is not made due to the user’s data being incorrect, inaccurate, incomplete, or false. Please be sure to provide all necessary data correctly and completely when placing your order.
Currently, Tentai Books editorial ships books internationally, reaching any point in the world.
Delivery times for international shipments may vary significantly depending on the destination and the selected shipping service. We recommend that international customers contact us before placing an order to obtain an estimated delivery time and applicable shipping costs.
Tentai Books editorial will not be responsible for delays in delivery due to customs issues or any other type in the destination country. It is also important to note that the recipient may be responsible for paying local customs duties or taxes upon receiving the package. We recommend that international customers inform themselves about local customs regulations and taxes applicable in their destination country before placing an order.